Pokémon GO has released a new post about Latest Updates on Pokémon GO account bans. This release addresses the steps to ensure the integrity of the game and the health of our servers by blocking unauthorized access and at times by banning offending accounts. They have made some changes to infrastructure. Pokémon GO are now able to unban this set of accounts. Add-on maps which scrape data from our servers still violate our Terms of Service and use of them may still result in an account ban going forward.
Official Statement from Pokémon GO
We continue to work to ensure the integrity of the game and the health of our servers by blocking unauthorized access and at times by banning offending accounts. This includes blocking bots, data scraping operations, and banning end user accounts associated with those activities. Some players may not have realized that some add-on map apps do more than just show you nearby Pokémon. Each end-user app can be used as a collection tool by the app creator, invisibly collecting and forwarding data to the app creator with or without the knowledge of the end user. These apps can have an effect similar to DDoS attacks on our servers. Because of this we have had to ban some accounts associated with using these add-on map tools, leading to confusion by some users about why they were banned. This is a small subset of the accounts banned.
As a result of some changes made to our infrastructure, we are now able to unban this set of accounts. Add-on maps which scrape data from our servers still violate our Terms of Service and use of them may still result in an account ban going forward. Accounts whose sole purpose was to scrape data are not being unbanned. Accounts which used apps or websites to remotely capture Pokémon, battle or deploy on Gyms, or harvest resources from PokéStops are also not being unbanned. Our main priority is to provide a fair, fun, and legitimate experience for all players, so, aggressive banning will continue to occur for players who engage in these kinds of activities.
User’s Reaction at This Update
Maybe instead of informing about bans you could let us know the direction the game is taking?
What’s the point in playing when area restricted Pokemon prevent you from completing the pokedex and you can’t afford to travel?
At least make them hatchable in other regions
How about you make the game fair for everyone, rural players have nothing, no pokestops or gyms in a 10km area for me and rarely some pokemons. People that cheat or use the GPS hack are doing it because they have nothing nearby.
Pokémon GO’s official take on Cheating and Bans
Trainers,
After reviewing many reports of in-game cheating, we have started taking action against players taking unfair advantage of and abusing Pokémon GO. Moving forward, we will continue to terminate accounts that show clear signs of cheating.
Our main priority with Pokémon GO is to provide a fair, fun, and legitimate game experience for all players. If our system has determined that you cheated, then you will receive an email stating that your account has been terminated.
If you do believe your account has been terminated incorrectly, you should report it to the Pokémon GO Help Center:
https://support.pokemongo.nianticlabs.com/hc/requests/new?ticket_form_id=233187
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